Legal
TERMS AND CONDITIONS
All too often Terms and Conditions are ambiguously worded and at best, difficult to digest. PO8 Print is committed to providing the highest levels in customer service; therefore we have undertaken a Plain English Wording Policy. We trust this transparency is indicative of
PO8 Prints’ integrity and levels of customer service all of our customers enjoy. If any aspect of the Terms and Conditions are not clear, please e-mail, carolyn@po8print.co.uk where we pledge to answer any questions within 12 hours.
Integrity: In the unlikely event questionable material is provided, PO8 Print reserves the right to decline any project that we believe is inappropriate, libellous or illegal.
Price Variations: Estimates are provided with as much accuracy as possible. The price stated on any estimate will not increase, unless agreed with you, the client, prior to the project being started. Paper prices fluctuate considerably; therefore all estimates are valid for one month.
Tax: If a project is VAT applicable we will always do our utmost to ensure this is highlighted on any estimate and invoice. If PO8 Print neglects to highlight this charge on an invoice or estimate, PO8 Print cannot be held liable for this taxation.
Proofs: Once proofs have been agreed and signed off by you, our customer, PO8 Print cannot be held liable for any mistakes that were not noticed prior to printing the project.
Delivery and Payment:
(a) Cancellation of the project - unless PO8 Print is notified prior to printing the material, the customer will remain liable for the project costs.
(b) The customer will be responsible for any loss or damage to the printed material, if in carriage not under the control of PO8 Print.
(c) The customer shall make full payment on or before the due date. PO8 Print reserves the right to charge interest at the rate of 2% above the bank base rate on all overdue amounts. Additionally, the customer will be liable for all costs incurred in the collection of overdue amounts, on a fully indemnity basis.
Variations in Quantities: When projects are printed and subsequently delivered, we will make every effort to ensure that the exact quantity is provided. Whilst every effort is made, PO8 Print reserves the right for a margin of plus or minus 5% to 10%.
Claims: Every effort is made to ensure that projects are received on time and undamaged. If a project is received damaged, we request written notification within three days. In cases of non-delivery, we require notification within five days. Any circumstances preventing customers from notifying PO8 Print of either damaged or non-delivered material, within these time frames, will be taken into consideration.
Liability: PO8 Print cannot be held liable for any losses, caused by delays in transit.
Illegal Matters: PO8 Print shall be indemnified by its customer for any legal costs relating to damages, penalties, claims, costs and expenses arising out of libellous matter or infringement of copy write, patent, trademark, design or of any properties or personal rights, or which constitutes the tort of passing off, contained in any material PO8 Print is asked to produce.
Lien: PO8 Print shall in respect of all unpaid debts due from the customer have a general lien over goods and property of the customer in its possession. Irrespective of if the goods have been paid for, after expiration of 14 days’ notice to dispose of such goods and property in such a manner and at a price PO8 Print deems appropriate, to apply towards such debts.
Insolvency: If the customer ceases to pay its debts or cannot pay its debts or has a winding-up petition issued or has a bankruptcy petition issued, PO8 Print without prejudice to other remedies shall:
(a) PO8 Print shall have the right not to proceed with the contract or any other work for the customer and be entitled to charge for work carried out, whether completed or not, and materials purchased for the customer, such charge to be an immediate debt due.
(b) In respect of all unpaid debt due from the customer, have a general lien on all the goods and property in his possession, whether worked on or not, and shall be entitled on the expiration of 14 days’ notice to dispose of such goods and property in such a manner and at a price PO8 Print deems appropriate to apply towards such debts.
Forced Majeure – PO8 Print will not be liable if unable to carry out any provision of the contract for any reason beyond PO8 Prints’ control including, Act of God, legislation, war, fire, flood, drought, failure of power supply, strike or any other action taken by employees. During the continuance of such a contingency the customer may, by written notice to PO8 Print, elect to terminate the work and pay for work done and materials used, but subject thereto shall otherwise accept delivery when available.
2 St Albans Road, Southsea, Hants. PO4 9AU
T: 07400 394 330
E: carolyn@po8print.co.uk
PO8 PRINT PRIVACY POLICY
This is the Privacy Policy of PO8 PRINT.
Our registered address is 2 St Albans Road, Southsea, Hants PO4 9AU United Kingdom.
This Policy explains what personal data we might collect about you, what we do with it and the legal basis for doing so.
Any of your personal data that we collect from you, via this website or by any other means, will be processed in accordance with the Data Protection Act 1998 and the General Data Protection Regulation (Regulation (EU) 2016/679).
Website usage is collected using cookies. Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another. Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.
In order to provide you with information that may be helpful or of interest to you, we may use your personal details to contact you, by email or by other means (e.g. by telephone). However, we will only contact you if we have explicit consent to do so.
When we hold your personal information, we may also process it in order to deal with an enquiry, to personalise material that we provide to you, and to ensure that our records are up-to-date.
We legally have the right to contact you, and to process and/or pass your details to third parties, if there is a legitimate reason to do so, unless this is outweighed by harm to your rights and interests. In addition, we may share your details if this is necessary for the performance of a contract.
We will not share your information for marketing purposes.
You have the right to tell us not to process your personal data for direct marketing purposes. You also have the right to know what information we hold about you. We may make a small charge for providing this.
A full explanation of your rights and our obligations to you on the processing and control of your personal data is provided at: www.knowyourprivacyrights.org.
We take appropriate security measures to ensure that any information you provide is stored securely and confidentially.
Except as detailed below, we keep your personal information only for as long as required by us to:
• provide you with the services you have requested;
• comply with other law, including for the period demanded by our tax authorities;
• support a claim or defence in court.
If you send us information in connection with a job application, we may keep it for up to three years, in case we decide to contact you at a later date.
If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for six years before destroying or deleting it.
We reserve the right to update this Policy at any time, and we will take reasonable steps to draw your attention to any such changes.
If you have any questions about it, or the information that we hold about you, email or telephone us via the Contact us page of this website.